Terms of Service

Profile Creation

To use Karwita.ch services, you must create a user account under the following conditions:

Be 18 years of age or older
Provide accurate and up-to-date information (first name, last name, email, phone)
Accept being contacted by other users via Karwita messaging
Protect the confidentiality of your login credentials
Complete your profile before being able to publish listings

Listing Publication

Creating a listing on Karwita is free. The publication cost is calculated based on the number of photos: 1 CHF (excluding VAT) per photo. Payment is only required when publishing the listing via the 'Publish' button. A valid payment method must be registered to publish a listing. The publication duration is 7 days, with automatic renewal as long as the listing is not withdrawn or deleted by the user. The same amount will be automatically charged every 7 days to keep the listing published.

Accurately describe the vehicle (make, model, year, price, condition)
Provide real and recent photos of the vehicle
Only publish vehicles that you own
One listing per vehicle
Mandatory update of information if modified

Messaging System

Karwita.ch provides an integrated messaging system to facilitate communication between sellers and buyers:

Messages are limited in size to prevent abuse
Conversations are archived and can be accessed later
Users can report inappropriate messages
The messaging system should only be used for listing-related communications
Sending advertising messages or spam is prohibited
Personal contact information should only be exchanged after mutual agreement

Payments

To publish a listing on Karwita.ch, you must:

Register a valid credit card
Accept automatic renewal after 7 days
Pay Swiss VAT of 8.1% on publication fees
Maintain payment information up to date

Moderation and Reporting

Karwita.ch has a moderation system to maintain a safe and respectful environment:

Users can report inappropriate content (listings, messages, users)
Report reasons must be justified and documented
The moderation team reviews each report
Sanctions may include: warning, temporary suspension, permanent ban
Illegal or fraudulent content will be immediately removed
Moderation decisions are final and without appeal

Data Protection

Your personal data is protected in accordance with Swiss data protection legislation:

Personal data is only collected with your consent
Your payment information is secured through Stripe
You can request access to or deletion of your data
Messages and conversation histories are stored securely
Location data is only used with your consent

Account Termination

You can terminate your account at any time:

Account deletion will result in the removal of all your listings
Sent messages will remain visible to their recipients
Ongoing payments will be honored until their term
Data will be deleted in accordance with the law
Karwita.ch reserves the right to terminate accounts in case of abuse