Terms of Service

Last updated: February 1, 2025

Profile Creation

To use Karwita.ch services, you must create a user account under the following conditions:

  • Be 18 years of age or older
  • Provide accurate and up-to-date information (first name, last name, email, phone)
  • Accept being contacted by other users via Karwita messaging
  • Protect the confidentiality of your login credentials
  • Complete your profile before being able to publish listings

Listing Publication

Creating a listing on Karwita is free. The publication cost is calculated based on the number of photos: 1 CHF (excluding VAT) per photo. Payment is only required when publishing the listing via the 'Publish' button. A valid payment method must be registered to publish a listing. The publication duration is 7 days, with automatic renewal as long as the listing is not withdrawn or deleted by the user. The same amount will be automatically charged every 7 days to keep the listing published.

  • Accurately describe the vehicle (make, model, year, price, condition)
  • Provide real and recent photos of the vehicle
  • Only publish vehicles that you own
  • One listing per vehicle
  • Mandatory update of information if modified

Messaging System

Karwita.ch provides an integrated messaging system to facilitate communication between sellers and buyers:

  • Messages are limited in size to prevent abuse
  • Conversations are archived and can be accessed later
  • Users can report inappropriate messages
  • The messaging system should only be used for listing-related communications
  • Sending advertising messages or spam is prohibited
  • Personal contact information should only be exchanged after mutual agreement

Payments

To publish a listing on Karwita.ch, you must:

  • Register a valid credit card
  • Accept automatic renewal after 7 days
  • Pay Swiss VAT of 8.1% on publication fees
  • Maintain payment information up to date

Moderation and Reporting

Karwita.ch has a moderation system to maintain a safe and respectful environment:

  • Users can report inappropriate content (listings, messages, users)
  • Report reasons must be justified and documented
  • The moderation team reviews each report
  • Sanctions may include: warning, temporary suspension, permanent ban
  • Illegal or fraudulent content will be immediately removed
  • Moderation decisions are final and without appeal

Data Protection

Your personal data is protected in accordance with Swiss data protection legislation:

  • Personal data is only collected with your consent
  • Your payment information is secured through Stripe
  • You can request access to or deletion of your data
  • Messages and conversation histories are stored securely
  • Location data is only used with your consent

Account Termination

You can terminate your account at any time:

  • Account deletion will result in the removal of all your listings
  • Sent messages will remain visible to their recipients
  • Ongoing payments will be honored until their term
  • Data will be deleted in accordance with the law
  • Karwita.ch reserves the right to terminate accounts in case of abuse